This article outlines the requirement for generating a pre-approval letter and how to send the document out.
Required pieces of information to generate a pre-approval letter:
Transaction tab:
Loan Amount
Borrower tab:
Minimum information to save a Borrower's information
Estimated Credit Score OR Social Security Number
If using the Social Security Number, credit must be pulled
Property tab:
Minimum information to save Property information
A product should be selected on the Pricing tab or manually entered on the Product tab
Generating & viewing the pre-approval letter:
In the Documents tab, you should see the Pre-Approval Letter as an available option to 'Generate'
Click 'Generate' and see the timestamp appear
Scroll down to the Documents section and see the Pre-Approval letter
You can now view and download the letter
The letter will also appear in the Borrower's dashboard for them to view
If your pre-approval letter failed to generate, you can navigate to the Loan Audit tab to learn the reason!