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Q: Can I stop Borrowers from pulling soft credit?

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Written by Jenny Schmit
Updated over a year ago

Yes - you can choose whether or not Borrowers can trigger a soft credit pull within the POS or not.

When soft pulls in the POS are turned on:

  • Borrowers can continue the process more independently

  • Borrowers can make an initial product selection

  • Borrowers can generate a pre-approval letter

When soft pulls in the POS are turned off:

  • Borrowers still enter their SSN

  • It is up to the Loan Officer when soft credit is pulled

  • Borrowers must wait for the LO to pull credit to continue their application process

If you would like to turn soft credit pulls on or off within the POS, contact your Account Executive or the customer success team at [email protected].

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